Petplan is a leading pet insurance provider in the US, offering comprehensive coverage for cats and dogs. Shoppers have praised the brand for its customizable plans, quick claim processing, and excellent customer service. Many customers appreciate the promotional offers and discounts available, making it an affordable option for pet owners. However, some shoppers have suggested improvements in the transparency of coverage details and the ease of navigating the website. Overall, the sentiment towards Petplan is positive, with customers valuing the peace of mind that comes with having their pets covered. If you're looking for reliable pet insurance with great customer feedback, Petplan is definitely worth considering.